Frequently Asked Questions
If you need help, the answer to your question is likely to be found on this page.
Your Account
I can't login, or I forgot my username or password.
If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE.
You may also want to clear your browser cache and try to login again.
If you still cannot login, you can request to reset your password or contact us.
You may also want to clear your browser cache and try to login again.
If you still cannot login, you can request to reset your password or contact us.
How can I delete my account?
If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!
How can I update my profile?
To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.
How can I report an error or other problem with the site?
To report an error or problem with the site, you can contact us here.
Reporting Abuse
How can I deal with someone that is bothering me?
If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.
How can I report spam or other inappropriate content?
You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.
Privacy
Is my information kept private?
Absolutely. We do not share any personally identifying information about you to any third party.
How can I make my profile private?
If the administrator has enabled it, you can make your profile private by visiting the Account Privacy page.
How can I block users from contacting me?
You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.
Forum Terms Of Service
What Are The Forum Terms Of Service?
Welcome to www.koiface.com, and the terms of service for the Koiface Forums. We built the forums for members to ask questions, discuss and learn about the pond hobby. We will work hard to create a great atmosphere for our members to grow the Koiface forums, that being said, we have certain policies that must be abided by in order for you to partake in the Koiface forums.
I. Koiface.com believes that a good message board is the heart of a good web site, and as such, the staff at Koiface.com is unwilling to tolerate garbage posts, trash-talking, solicitations, personal attacks, and profanity on these message boards. You may have been to other boards where the board was allowed to be cluttered up with offensive garbage, but you’ll find that at Koiface.com, this is not allowed.
II. There is NO advertising allowed on the Koiface forums unless a banner ad is purchased (Sponsor advertisement is excluded). If you are caught advertising a product without the approval of Koiface or the purchase of a banner ad, you will be warned, if caught again, you will be banned from the Koiface forums. Please refer to the list of approved advertisers in the For Sale/Wanted Forum. Although advertisement of your product is allowed under these circumstances, it does not mean that Koiface.com endorses your product or service. In the event that the administration feels that you, or your affiliates, are abusing this privilege, you will be notified and asked to stop. Failure to comply can potentially result in thread removal, restrictive posting, and/or membership termination/suspension. Be aware that your product may attract criticism; please be prepared as we will not moderate product opinions.
III. When using these message boards, the following behavior/posts are prohibited:
a. Personal attacks or insults on ANYONE
b. Material which defames (slanders), abuses or threatens others
c. Statements that are bigoted, hateful or racially offensive
d. Material that advocates illegal activity or discusses illegal activities with the intent to commit them
e. Posts with the sole intent of eliciting negative responses (flaming)
f. Rumors concerning the private lives of posters or other persons, when such knowledge is not public record. This includes a person’s academic, vocational, financial status and other private matters that should not be discussed in a public forum
g. Constructively critiquing an application’s features is acceptable, but general criticism of applications, organizations, or persons will not be tolerated, particularly individual persons.
h. Excessive numbers of posts. If you’re “living” on the forum, posting every 2-3 minutes, and getting in heated discussions with numerous other posters, this will be considered a violation of the board Terms of Service.
i. Repeated “pot-stirring,” or always being the center of controversy on the forums. If you post in a fashion that otherwise abides by the terms of service, but which continually raises the ire of the message board community, this may be considered a violation of the board Terms of Service.
j. Unauthorized copyrighted material, including such items as scans of copyrighted material or posts of subscription-based web articles/forums.
k. Material that contains vulgar, obscene or indecent language or images, including posting vulgar words with characters such as $ or * substituted for strategic letters (examples: a$$ or @ss, s**t, etc. are prohibited). Also prohibited are abbreviations of vulgar words or phrases, such as WTF.
l. Religious profanities will not be tolerated, such as taking the lord’s name in vain.
m. Posts containing embedded pictures that are pornographic in nature, or links to pornographic web sites. Other sexually suggestive pictures and links to inappropriate web sites may also be deleted.
n. Posts or posting habits which are otherwise deemed inappropriate by the staff at Koiface.como. Posting in a thread of an unrelated topic (hijacking).
II. Statements or postings which violate the above terms will be deleted upon discovery. Users who violate these Terms of Service may or may not receive a warning. Depending on the severity and frequent occurrences of violations, the user may lose his account temporarily or permanently. Account suspensions are at the sole discretion of the Koiface staff.
III. Duplicate accounts are not allowed. Users who have their account deactivated and then re-register for a new account will have the new account deactivated. Re-registrations must first be approved by our staff.
IV. Any user posting on the semperfiwebdesign.com message boards is implicitly agreeing to these rules, regardless of whether they have been read or not.
V. Lastly, what the Koiface.com staff says is what goes. On the board, you can recognize koiface staff by the (moderator) designation listed for a particular forum room. Our priority is running a message board system that Koi Enthusiasts, Pond Enthusiasts, Water Garden Enthusiasts and the Pond Trade would be proud of.
I. Koiface.com believes that a good message board is the heart of a good web site, and as such, the staff at Koiface.com is unwilling to tolerate garbage posts, trash-talking, solicitations, personal attacks, and profanity on these message boards. You may have been to other boards where the board was allowed to be cluttered up with offensive garbage, but you’ll find that at Koiface.com, this is not allowed.
II. There is NO advertising allowed on the Koiface forums unless a banner ad is purchased (Sponsor advertisement is excluded). If you are caught advertising a product without the approval of Koiface or the purchase of a banner ad, you will be warned, if caught again, you will be banned from the Koiface forums. Please refer to the list of approved advertisers in the For Sale/Wanted Forum. Although advertisement of your product is allowed under these circumstances, it does not mean that Koiface.com endorses your product or service. In the event that the administration feels that you, or your affiliates, are abusing this privilege, you will be notified and asked to stop. Failure to comply can potentially result in thread removal, restrictive posting, and/or membership termination/suspension. Be aware that your product may attract criticism; please be prepared as we will not moderate product opinions.
III. When using these message boards, the following behavior/posts are prohibited:
a. Personal attacks or insults on ANYONE
b. Material which defames (slanders), abuses or threatens others
c. Statements that are bigoted, hateful or racially offensive
d. Material that advocates illegal activity or discusses illegal activities with the intent to commit them
e. Posts with the sole intent of eliciting negative responses (flaming)
f. Rumors concerning the private lives of posters or other persons, when such knowledge is not public record. This includes a person’s academic, vocational, financial status and other private matters that should not be discussed in a public forum
g. Constructively critiquing an application’s features is acceptable, but general criticism of applications, organizations, or persons will not be tolerated, particularly individual persons.
h. Excessive numbers of posts. If you’re “living” on the forum, posting every 2-3 minutes, and getting in heated discussions with numerous other posters, this will be considered a violation of the board Terms of Service.
i. Repeated “pot-stirring,” or always being the center of controversy on the forums. If you post in a fashion that otherwise abides by the terms of service, but which continually raises the ire of the message board community, this may be considered a violation of the board Terms of Service.
j. Unauthorized copyrighted material, including such items as scans of copyrighted material or posts of subscription-based web articles/forums.
k. Material that contains vulgar, obscene or indecent language or images, including posting vulgar words with characters such as $ or * substituted for strategic letters (examples: a$$ or @ss, s**t, etc. are prohibited). Also prohibited are abbreviations of vulgar words or phrases, such as WTF.
l. Religious profanities will not be tolerated, such as taking the lord’s name in vain.
m. Posts containing embedded pictures that are pornographic in nature, or links to pornographic web sites. Other sexually suggestive pictures and links to inappropriate web sites may also be deleted.
n. Posts or posting habits which are otherwise deemed inappropriate by the staff at Koiface.como. Posting in a thread of an unrelated topic (hijacking).
II. Statements or postings which violate the above terms will be deleted upon discovery. Users who violate these Terms of Service may or may not receive a warning. Depending on the severity and frequent occurrences of violations, the user may lose his account temporarily or permanently. Account suspensions are at the sole discretion of the Koiface staff.
III. Duplicate accounts are not allowed. Users who have their account deactivated and then re-register for a new account will have the new account deactivated. Re-registrations must first be approved by our staff.
IV. Any user posting on the semperfiwebdesign.com message boards is implicitly agreeing to these rules, regardless of whether they have been read or not.
V. Lastly, what the Koiface.com staff says is what goes. On the board, you can recognize koiface staff by the (moderator) designation listed for a particular forum room. Our priority is running a message board system that Koi Enthusiasts, Pond Enthusiasts, Water Garden Enthusiasts and the Pond Trade would be proud of.
